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Frequently Asked Questions

Device Servicing

Yes! You will have the ability to schedule an appointment once your quote is generated.

Yes, we talk walk ins! Appointments are always preferred to ensure prompt service but are not required.

Yes! All services come with a lifetime warranty.

Most of our services are completed within 30 minutes. Certain services may require parts to be ordered which can delay service time by up to 5 or more business days.

Our warranty covers all parts used during service. The warranty does not cover any drop or damages to the device or part installed.

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Choose Your Repair Type:

In-Store

You will be bringing your device to a Wisephone ER location for repair.

Mail In

You will be mailing your device to a Wisephone ER location for repair.