About Wisephone ER
We are a company whose goal is to repurpose, repair, and reuse electronics. This allows us to provide consumers access to affordable devices while keeping electronic waste out of our landfills.
Looking for a new device
Our story began in 2014
Wisephone ER started with a simple question. Could I save money repairing my broken phone instead of buying a new one. We took this idea and turned it into a multi-million dollar business.


Starting our e-commerce journey
We fulfilled thousands of orders
Partnering with marketplaces such as Ebay, Swappa, Backmarket, and Loop allowed us to help thousands of consumers find an affordable alternative to buying a new device.
A new idea was born
Fast forward to 2020
The first Wisephone ER brick and mortar location opened in Hampton, Virginia. Taking a step in this direction gives us the opportunity to service our customers devices in person, the same day.

Meet the Wisephone team

Joel Wise
Owner & CEO
"Saving the world and your pockets at the same time."
Real reviews from Google
5.0 280 reviews
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Jaylen Holston ★★★★★ a week ago
Very great staff, my friend and I came here to trade in our devices. Got pretty good deals for them. Friend got $130 for his iPhone and I got $30 for my Apple Watch series 3. Overall great experience. -
Petra Momcilovic ★★★★★ 2 weeks ago
Great turn around time and wonderful customer service! Definitely the best priced option for phone repairs and other phone needs. 10/10 would recommend! -
Zorah ★★★★★ a month ago
This company was so helpful in giving me home care tips to try before spending more than my budget. They went in depth with terms I'd understand. I recommend! -
Heather Guntherberg ★★★★★ a week ago
The Hampton store went ABOVE & beyond with wonderful customer service- answering all my questions with kindness & patience! -
Logen F ★★★★★ a month ago
Amazingly fast service! And super nice! Absolutely appreciate getting the screen back I accidentally deleted!❤️