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About Wisephone ER

We are a company whose goal is to repurpose, repair, and reuse electronics. This allows us to provide consumers access to affordable devices while keeping electronic waste out of our landfills.

Looking for a new device

Our story began in 2014

Wisephone ER started with a simple question. Could I save money repairing my broken phone instead of buying a new one. We took this idea and turned it into a multi-million dollar business.

Starting our e-commerce journey

We fulfilled thousands of orders

Partnering with marketplaces such as Ebay, Swappa, Backmarket, and Loop allowed us to help thousands of consumers find an affordable alternative to buying a new device. 

A new idea was born

Fast forward to 2020

The first Wisephone ER brick and mortar location opened in Hampton, Virginia. Taking a step in this direction gives us the opportunity to service our customers devices in person, the same day. 

Meet the Wisephone team

Joel Wise

Owner & CEO
"Saving the world and your pockets at the same time."

Real reviews from Google

4.9 318 reviews

  • Avatar Russ Greene ★★★★★ 2 months ago
    The customer service of the woman that helped me was amazing. 10/10 will be the place I get repairs forever
  • Avatar Iván N ★★★★★ 5 months ago
    They helped me with a Samsung s22 Ultra with a problem with charging port and let me tell you they are Extremely good people, pretty mindful about the problem that your cell phone might have and they help you go through it. They keep you updated and the people that work there are also really nice people. I recommend it a hundred times if I have to.
  • Avatar Ponchanok Weeriyanun ★★★★★ a year ago
    The staff here was able to solve my issue within 1 minutes. I’m very impressed by the service here.
  • Avatar Mrz. Kae BC' ★★★★★ a year ago
    Truly appreciated the way we were greeted upon entering the store and also our representatives knowledge and expertise on every question I had which was a lot! I will say also her level of patience meant a lot because we needed to return the next day to complete our sale. Highly recommend (Hampton)
  • Avatar Jaylen Holston ★★★★★ 2 years ago
    Very great staff, my friend and I came here to trade in our devices. Got pretty good deals for them. Friend got $130 for his iPhone and I got $30 for my Apple Watch series 3. Overall great experience.

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Choose Your Repair Type:

In-Store

You will be bringing your device to a Wisephone ER location for repair.

Mail In

You will be mailing your device to a Wisephone ER location for repair.