About Wisephone ER

We are a company whose goal is to repurpose, repair, and reuse electronics. This allows us to provide consumers access to affordable devices while keeping electronic waste out of our landfills.

Looking for a new device

Our story began in 2014

Wisephone ER started with a simple question. Could I save money repairing my broken phone instead of buying a new one. We took this idea and turned it into a multi-million dollar business.

Starting our e-commerce journey

We fulfilled thousands of orders

Partnering with marketplaces such as Ebay, Swappa, Backmarket, and Loop allowed us to help thousands of consumers find an affordable alternative to buying a new device. 

A new idea was born

Fast forward to 2020

The first Wisephone ER brick and mortar location opened in Hampton, Virginia. Taking a step in this direction gives us the opportunity to service our customers devices in person, the same day. 

Meet the Wisephone team

Joel Wise

Owner & CEO
"Saving the world and your pockets at the same time."

Real reviews from Google

5.0 280 reviews

  • Avatar Jaylen Holston ★★★★★ a week ago
    Very great staff, my friend and I came here to trade in our devices. Got pretty good deals for them. Friend got $130 for his iPhone and I got $30 for my Apple Watch series 3. Overall great experience.
  • Avatar Petra Momcilovic ★★★★★ 2 weeks ago
    Great turn around time and wonderful customer service! Definitely the best priced option for phone repairs and other phone needs. 10/10 would recommend!
  • Avatar Zorah ★★★★★ a month ago
    This company was so helpful in giving me home care tips to try before spending more than my budget. They went in depth with terms I'd understand. I recommend!
  • Avatar Heather Guntherberg ★★★★★ a week ago
    The Hampton store went ABOVE & beyond with wonderful customer service- answering all my questions with kindness & patience!
  • Avatar Logen F ★★★★★ a month ago
    Amazingly fast service! And super nice! Absolutely appreciate getting the screen back I accidentally deleted!❤️

Our Partners

Free 2 Day Shipping

On all orders above $100

Easy 30 Day Returns

30 day money back guarantee

1 Year Warranty

On every device we sell

100% Secure Checkout

PayPal / MasterCard / Visa

Choose Your Repair Type:

In-Store

You will be bringing your device to a Wisephone ER location for repair.

Mail In

You will be mailing your device to a Wisephone ER location for repair.