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Please review these policies before completing your purchase.

Policies & Agreements

These documents outline the terms that apply to purchases, warranties, repairs, and trade-ins.

Device Warranty

Warranty coverage, limitations, exclusions, and claim requirements.

View Device Warranty

Return Policy

Conditions, timelines, and requirements for returns.

View Return Policy

Trade In Agreement

Trade-in terms, including device condition and IMEI requirements.

View Trade In Agreement

Repair Agreement

Repair terms, warranty coverage, and remedies.

View Repair Agreement

Terms & Conditions

General terms governing use of our services.

View Terms

Privacy Policy

How we collect and protect customer information.

View Privacy Policy

Printed copies of these policies are available for review in store.

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On all orders above $100

Easy 30 Day Returns

30 day money back guarantee

1 Year Warranty

On every device we sell

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Choose Your Repair Type:

In-Store

You will be bringing your device to a Wisephone ER location for repair.

Mail In

You will be mailing your device to a Wisephone ER location for repair.