What Is Covered
What Isn't Covered
Our warranty lasts the entire life of the part and starts the day you receive service.
You can obtain warranty service by visiting any of our Wisephone ER locations, or by sending your request via email to email@example.com
Any part that is damaged by the user will not be covered in any way, regardless of when the issue was reported, or discovered.
We will replace the installed part on your device at no charge. If the problem is found to be with the device itself, it will not be covered under warranty.
Warranty service can be obtained same day by bringing your device to any Wisephone ER location.
We will provide you with a prepaid shipping label to send your device in for service. If the device is found to not be covered under our warranty, you will be required to cover the cost of shipping the device back to you.
Batteries are only covered under limited circumstances. We cover batteries that are considered to be defective (random reboots, no power, ect). We do not cover devices that are considered to have poor battery health as this is usually directly a result of device usage, and battery manufacturing specs.
You can have your device services as many times as needed under our warranty as long as the device has not been damaged in any way.
Need Warranty Service?
Find the nearest Wisephone ER location here.
You may also obtain support by emailing us.